FAQs

We offer new roofs and replacement roofs, flat roofing (including 3-ply felt and EPDM), roof repairs for both pitched and flat roofs, and a dedicated roofing contractor service for larger or ongoing projects.

We’re based in Luton and work within a roughly 20-mile radius, covering Bedfordshire and Hertfordshire including St Albans, Harpenden, Hitchin, Bedford, Dunstable, Barton-le-Clay, Markyate and Redbourn.

Yes. We carry out work for domestic, commercial and industrial clients, and also work with property developers, landlords, letting agents and building contractors.

Yes, we provide a 24-hour emergency roof repair service, since roof damage often happens during bad weather and needs addressing quickly.

We’re a family-run business with our own dedicated team of roofers, and we hold NFRC membership along with CHAS and Trustmark accreditation. All our work is covered by full public liability insurance, and every new job is guaranteed.

Yes, when you call us on 01582 969989, one of our team will discuss your requirements and provide a free, no-obligation quote.

Yes, all our roofing work is covered by full public liability insurance.

We’re a member of the National Federation of Roofing Contractors (NFRC), and we hold CHAS and Trustmark accreditation. All three can be independently verified through those organisations’ own websites.

All new work we carry out is guaranteed. If you’d like the specific terms for your project, just ask our team when you get your quote.

It’s worth verifying a company’s trade memberships and accreditations directly with the relevant body, rather than just taking their word for it. You can check our NFRC, CHAS and Trustmark status independently, and we’re happy to answer any questions about our insurance or guarantees before you commit to anything.

As a minimum, a professional roofer should carry public liability insurance, and if they employ staff, employers’ liability insurance too. It’s reasonable to ask any contractor for proof of insurance before work begins.

Generally, yes. Comparing quotes lets you weigh up price, materials and scope of work between contractors. It’s also worth being cautious of any quote that comes in noticeably lower than the others, as this can sometimes indicate corners being cut.

Be cautious of anyone who cold-calls offering unsolicited repairs, pressures you into an immediate decision, only accepts cash, or can’t provide a proper business address. A reputable local roofer will usually operate from a fixed premises and be happy to answer questions without any pressure.

It’s worth being cautious of any contractor who asks for full payment before work has started. It’s reasonable to ask how payment is structured as part of your initial quote discussion, before agreeing to anything.

You can call us, use the contact form on the website, or email adam.assuredrsl@mail.com. We’ll talk through what you need and can arrange a visit to your property or a meeting at our Luton office if that’s easier.

Yes, for new roofs in particular we’ll visit your property to discuss your requirements before designing a roof that meets both the practical needs of the building and how you’d like it to look.

Yes, you can arrange either an in-person consultation at your property or a meeting at our office at Unit N, Cradock Road, Luton.

3-ply felt uses bitumen-infused layers applied with a hot torch to create a watertight finish, while EPDM is a single-layer rubber sheet fitted with adhesive, known for being long-lasting and low maintenance. We can talk you through which suits your property best.

We repair cracked or missing slates and tiles, impact damage, and damaged leadwork on pitched roofs, along with tears, punctures and larger holes on flat roofs. We also repair guttering, fascias, soffits and chimney stacks.

Yes, when we remove an old roof we recycle any materials that are still usable and dispose of the rest responsibly.

Yes, we source timbers, tiles, roofline components and leadwork from trusted local suppliers as part of every new roof or replacement roof project.

This depends on the extent of the damage and the age of your existing roof. The best way to get a clear answer is to have our team take a look and talk you through the options, which we can do as part of arranging your free quote.